Workflow app for cleaning specialist RMM
Bespoke workflow: iPad crews on-site, billing back end, customer portal—replacing spreadsheets for 150+ locations.
A workflow app aligned with RMM’s specialist cleaning process
Founded in 1999, RMM specialises in maintaining vehicles and mobile assets on location. Mobile wash installations are VCA 2 Star certified; water is captured and filtered sustainably.
By 2016 the service portfolio had grown: ~80 staff and 150+ sites across the Netherlands and Belgium.
Planning through checklists and billing lived in Excel until volume made manual entry heavy, error-prone, and costly for the back office.
Choosing bespoke over generic ERP
RMM needed registration to fit the process—not the other way around. Off-the-shelf ERP meant reshaping operations or accepting shallow “customisation”. Tailor-made software from Sping matched how teams already worked and could evolve with the business.
Discovery and wireframes de-risked the investment: stakeholders could feel the product before build.
iPad in the field, portal for clients
An iPad app guides crews with safety checks; a back end handles billing; a customer portal shows which vehicles were cleaned and when.
Phased rollout built confidence—photos attach to the correct asset instantly instead of email chains and folders.
Ready for what's next
The same platform now supports de-icing and environmental spill services.